Killeen Transfer Station Hit by Unexpected Tech Outage

The City of Killeen has issued a notice regarding an internet and phone outage affecting the Killeen Transfer Station, located at 12,200 State Highway 195. The outage is currently impacting operations at the facility and may cause some delays for residents who need to use the transfer station.

Killeen Transfer Station Loses Phone and Internet Access

According to the city, credit card payment processing is temporarily unavailable due to the outage. The facility's phone services are also unavailable, which means staff members are currently unable to receive incoming calls or make outgoing calls.

Phone and Internet Out at Killeen Transfer Station: How Services are Affected

Because of the service disruption, transactions and other processing at the facility are being handled manually. As a result, residents should expect longer wait times while staff work to process transactions and assist customers without the normal electronic and phone services. The City of Killeen says it will provide an update once the internet and phone services have been restored. In the meantime, residents are encouraged to stay informed through the city's notification system and resident portal.

How Can Residents Hear About Updates?

Residents can visit the City of Killeen's resident portal for updates and other important information. They can also sign up to receive notifications directly from the city. Another option is to text KILLEEN TX to 38276 and follow the prompts to sign up for notifications. Residents who plan to visit the transfer station during the outage should be aware that services may take longer than usual because some processes are being completed manually. The city encourages residents to remain patient as staff continue to work through the service disruption and will provide additional information when normal operations are restored.