Service Interruptions at Killeen Online and Phone Payment Center
The City of Killeen will not be able to take your online utility payments Wedneday (March 6) and Saturday (March 9) due to system maintenance. If you had plans to go online this weekend to pay your utility bill, permit, or accounts receivable payments, online payment will be unavailable.
The first service interruption will take place from 5a to 9a tomorrow and will affect online bill pay. The second interruption will happen on Saturday as bill pay will NOT be available online or on the phone.
It's time for system maintenance and security upgrades, and services online will need to be interrupted in order to complete the work.
You can still stop by the Utility Collections Building at 210 W. Avenue C to pay in person, or you can still make a payment over the phone with the call in system. You can always make utility payments by stopping by the drop box on Avenue C.
City officials said they will complete the work as quickly as possible and apologize for any inconvenience as they improve their payment systems.